HSE Open Disclosure Policy
In collaboration with the State Claims Agency, the HSE adopted a policy of open disclosure in late 2013. A programme of staff education and training is now being rolled out across all HSE and voluntary hospitals. The goal of this policy is to ensure that that there is an open, timely and consistent approach to communicating with service users and their families when things go wrong in healthcare. You can find the policy (and a range of supporting documents) here
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